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Case study · Product compliance

Verifying product compliance before products go on sale.

Dock Labs worked with Digital Product Regulatory Innovation Network (DPRIN) to demonstrate how online marketplaces can verify product compliance information from manufacturers, sellers, and third parties before accepting a listing.

Manufacturer
Seller
Third party
Verifiable evidenceDigitally signed
Marketplace listing check
Click to verify
Marketplace listing check
Credentials verified
Verify again
SourceIssued by manufacturer, seller and recycling scheme
Applies toE-bike listing
IntegrityNot changed since issuance
StatusValid
The challenge

Product compliance can be hard to verify before listing.

Compliance evidence can come from manufacturers, sellers and third parties. When it is scattered across different documents and organizations, marketplaces may struggle to check it before products are listed.

DPRIN explored how to bring digital evidence checks into the listing process.

Reactive approach (illustrative)Reactive
  1. Product listedListing
  2. Concern raised
  3. Evidence requested and reviewed
DPRIN demonstrationProactive
  1. Evidence assembled
  2. Credentials verified
  3. Listing decisionListing
The DPRIN demonstration

One product. Multiple sources of compliance information.

DPRIN and Dock Labs built an e-bike compliance demo using Truvera. It showed how a seller can collect verifiable compliance information from different organizations and present it for marketplace checks before listing.

1Evidence from different sources
Manufacturer
Declaration of Conformity
Seller
Labeling / safety information
Third-party scheme
Battery recycling membership
2Seller collects and presents
Seller’s verifiable credentials
3Marketplace checks before listing
Product listing review
Credential source checked
Signed information checked
Listing decision pending

“Checking products sold online has been put in the ‘too difficult’ box for years, but through this innovative use of verifiable credentials, we found the Truvera platform to be ready-made to meet the complex business requirements our consortium had been exploring.”

Iain CorbyAge Verification Providers Association (AVPA), who led the work with Dock Labs for DPRIN
What the MVP demonstrated

A more proactive model for product compliance.

Verify evidence before listing.

Marketplaces can check verifiable credentials within the product-listing workflow.

Bring multiple sources into one process.

Manufacturers, sellers and third parties can supply evidence without every record having to come from a single organization.

Give sellers control of the records they present.

The DPRIN model used seller-held organizational wallets and associated credentials with specific products or batches, rather than relying only on product-model-level records.

Start with your workflow

Where does product compliance slow down your workflow?

If compliance evidence needs to move between manufacturers, sellers, marketplaces and regulators, Dock Labs can help identify where verifiable credentials could fit.